Clinical Services Representative I
New Brunswick, NJ New Brunswick, NJ Full-time Full-time 5 days ago 5 days ago 5 days ago Position Details Position Information Recruitment/Posting Title Clinical Services Representative I Job Category Staff & Executive - Healthcare - Administrative Services Department RHUDA - New Brunswick Overview New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health.
Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings.
We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state--at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations.
Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers School of Dental Medicine (RSDM) is seeking a Clinical Services Representative I to carry out a variety of front desk services related to cash collection within the Rutgers Health University Dental Associates (RHUDA) clinic located in New Brunswick.
Serves as a receptionist, maintains appointment books, requests charts, posts payments, enters and updates patient demographic and insurance information and collects co-payments.
Essential duties and
Responsibilities:
Registers patients presenting for treatment; enters all biographic and insurance information into computer system.
Obtains a copy of patients' Medicaid/Medicaid HMO card and verifies and updates information as needed.
Responsible for the collection and posting of patients' payments.
Prepares and balances receipts daily for the bank deposits.
Responsible for requesting charts for next day and ensuring that they are received.
Assists in reviewing the patients' charts to ascertain the account status and performs chart audits when requested.
Calls patients with scheduling recall reminders.
Responsible for opening the front desk in the morning and securing the area at the end of the day.
Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 1850 Position Salary Annual Minimum Salary 24.
390 Annual Mid Range Salary 24.
890 Annual Maximum Salary 25.
640 Standard Hours 40.
00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees.
For details, please go to http:
//uhr.
rutgers.
edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students.
For details, please go to https:
//finance.
rutgers.
edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Three (3) years of progressively responsible clerical experience, one year of which must have been in a business setting involving cash collections.
Certifications/Licenses Required Knowledge, Skills, and Abilities Excellent interpersonal and communication skills.
Must be computer literate, including proficiency in Word and Excel.
Preferred Qualifications Associate's degree preferred.
Preference will be given to those with at least three (3) years of prior dental front desk experience.
Equipment Utilized Physical Demands and Work Environment Must be able to lift and move supply boxes up to 10 lbs.
Special Conditions Posting Details Posting Number 23ST2149 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Downtown New Brunswick City New Brunswick State NJ Location Details New Brunswick, NJ Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 60.
1.
35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption.
Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose.
Under Policy 100.
3.
1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.
Additional infection control and safety policies may apply.
Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying.
Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings.
We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state--at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations.
Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers School of Dental Medicine (RSDM) is seeking a Clinical Services Representative I to carry out a variety of front desk services related to cash collection within the Rutgers Health University Dental Associates (RHUDA) clinic located in New Brunswick.
Serves as a receptionist, maintains appointment books, requests charts, posts payments, enters and updates patient demographic and insurance information and collects co-payments.
Essential duties and
Responsibilities:
Registers patients presenting for treatment; enters all biographic and insurance information into computer system.
Obtains a copy of patients' Medicaid/Medicaid HMO card and verifies and updates information as needed.
Responsible for the collection and posting of patients' payments.
Prepares and balances receipts daily for the bank deposits.
Responsible for requesting charts for next day and ensuring that they are received.
Assists in reviewing the patients' charts to ascertain the account status and performs chart audits when requested.
Calls patients with scheduling recall reminders.
Responsible for opening the front desk in the morning and securing the area at the end of the day.
Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 1850 Position Salary Annual Minimum Salary 24.
390 Annual Mid Range Salary 24.
890 Annual Maximum Salary 25.
640 Standard Hours 40.
00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees.
For details, please go to http:
//uhr.
rutgers.
edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students.
For details, please go to https:
//finance.
rutgers.
edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Three (3) years of progressively responsible clerical experience, one year of which must have been in a business setting involving cash collections.
Certifications/Licenses Required Knowledge, Skills, and Abilities Excellent interpersonal and communication skills.
Must be computer literate, including proficiency in Word and Excel.
Preferred Qualifications Associate's degree preferred.
Preference will be given to those with at least three (3) years of prior dental front desk experience.
Equipment Utilized Physical Demands and Work Environment Must be able to lift and move supply boxes up to 10 lbs.
Special Conditions Posting Details Posting Number 23ST2149 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Downtown New Brunswick City New Brunswick State NJ Location Details New Brunswick, NJ Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 60.
1.
35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption.
Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose.
Under Policy 100.
3.
1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.
Additional infection control and safety policies may apply.
Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying.
Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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