University Enrollment Service Technician
Rutgers, The State University of New Jersey, is seeking a University Enrollment Services Technician ( EST ).
The University Enrollment Services Technician ( EST ), under the direction of the University Enrollment Services Assistant Director, will have an integral role on the University Enrollment Services processing team.
Among the key duties of this position are the following:
Under administrative direction, performs clerical operations for enrollment services activities of Admissions, Financial Aid and Registrar.
Assists in all aspects of enrollment services from the prospective applicant stage to enrolled students.
Researches and resolves diversified problems and provides responses to questions about applicant's applications, student registrations, transcript requests, academic records, financial aid recipients and changes.
Processes and/or verifies some applicant's admissions applications, student registrations, transcript requests, academic records, and changes.
Accesses information from a variety of sources residing on the university's administrative mainframe computer.
Prepares, tracks, and finalizes financial aid documents.
Composes draft correspondence and participates in general mailings, satellite operations, and general clerical work.
Provides guidance and assistance to others.
May act as group leader.
Minimum Education and Experience Requires a high school/vocational school education or equivalent plus four years or any equivalent combination of:
clerical or secretarial experience, advanced secretarial or business training, or college level study.
Experience must include two years financial aid and/or registration experience.
Two years of student services, student accounting or similar experience may be substituted.
Requires the ability to group lead.
Requires the ability to record and maintain data in computerized and non-computerized formats and working knowledge and the ability to use basic spreadsheet, word-processing, database software, and/or email.
Must be able to communicate effectively.
Must have effective client service skills.
OverviewRutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education.
As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers.
Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list.
Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Recommended Skills Accounting Communication Customer Service Databases Finance Secretarial Experience Estimated Salary: $20 to $28 per hour based on qualifications.
The University Enrollment Services Technician ( EST ), under the direction of the University Enrollment Services Assistant Director, will have an integral role on the University Enrollment Services processing team.
Among the key duties of this position are the following:
Under administrative direction, performs clerical operations for enrollment services activities of Admissions, Financial Aid and Registrar.
Assists in all aspects of enrollment services from the prospective applicant stage to enrolled students.
Researches and resolves diversified problems and provides responses to questions about applicant's applications, student registrations, transcript requests, academic records, financial aid recipients and changes.
Processes and/or verifies some applicant's admissions applications, student registrations, transcript requests, academic records, and changes.
Accesses information from a variety of sources residing on the university's administrative mainframe computer.
Prepares, tracks, and finalizes financial aid documents.
Composes draft correspondence and participates in general mailings, satellite operations, and general clerical work.
Provides guidance and assistance to others.
May act as group leader.
Minimum Education and Experience Requires a high school/vocational school education or equivalent plus four years or any equivalent combination of:
clerical or secretarial experience, advanced secretarial or business training, or college level study.
Experience must include two years financial aid and/or registration experience.
Two years of student services, student accounting or similar experience may be substituted.
Requires the ability to group lead.
Requires the ability to record and maintain data in computerized and non-computerized formats and working knowledge and the ability to use basic spreadsheet, word-processing, database software, and/or email.
Must be able to communicate effectively.
Must have effective client service skills.
OverviewRutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education.
As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers.
Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list.
Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Recommended Skills Accounting Communication Customer Service Databases Finance Secretarial Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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