Guest Service Agent Community, Social Services & Nonprofit - New Brunswick, NJ at Geebo

Guest Service Agent

The Heldrich The Heldrich New Brunswick, NJ New Brunswick, NJ Part-time Part-time Estimated:
$30.
1K - $38.
2K a year Estimated:
$30.
1K - $38.
2K a year 4 days ago 4 days ago 4 days ago Overview:
We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant.
The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.
In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their Wanderlust experience Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests.
The bell person/ guest services attendant will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in.
Upon check-in, you will escort the guests and their luggage to their room.
As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
You will be working together with other attendants to ensure each guest has a personalized experience and will dive to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized Be the difference with all guest and employees and do more than just the norm.
Qualifications:
At least one year in a customer service role with high guest interaction Hospitality industry experience is a plus.
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation Range:
The compensation for this position is $8.
18/Hr.
- $8.
18/Hr.
based on qualifications and experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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