Level 3 Application Support Administrator at Unisys Corporation in Remote
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently. Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us! What success looks like in this role:
Primarily billable/direct client chargeable employees are to be placed in this role. Works within and across practices and organizations to provide leading-edge technology or application solutions that result in profitable revenue growth for Unisys, where the focus is on development and delivery. Develops, implements and supports integrated solutions for client engagements. Demonstrates specialist knowledge in one or more products, application administration or technology and uses this knowledge to generate profitable revenue growth for Unisys. Takes responsibility for the complete integrity of a solution. Interfaces with the client's IT managers and users on technical issues. Constructs, installs, and implements products or complex technology or application solutions for a unit or organization. Provides maintenance and technical support on services/products solutions, utilizing current and emerging technologies. Applies industry or domain knowledge to deliver solution recommendations. Constructs solutions for integration projects that involve multiple systems. Integrates solutions from one or more areas of specialization into existing client environments. May provide sales and/or proposal support as requested, prepares packaged presentations, and conducts demonstrations. Identifies ways in which new products and/or modifications or enhancements to current products can be successfully implemented. Key Responsibilities o Recognized within project teams as an expert in technology/SME disciplines and supports implementation decisions. o Supports the development of solutions and estimates that are correct, viable, and accurate for technology projects. o Supports the development of designs of proposed solutions by leveraging current industry, technical knowledge and/or enterprise IT knowledge to identify and integrate components, products, and tools in support of new business development. Service Delivery:
oDemonstrates in-depth knowledge and leadership in at least one IT disciplines to include knowledge of industry standard, trends, and products. Applies this this knowledge to support the design/delivery of innovative solutions that meet customer requirements. oInterfaces and communicates with mid-level client leadership that may include technical presentations, in their area of expertise. oDemonstrates proficiency and leadership in solution architecture, design, development, test, configuration, deployment, and maintenance as it relates to their area of expertise (e.g., software, infrastructure, training). oReviews solution artifacts and plans. oEstablishes and maintains productive working relationships with Unisys third party companies and other project teams to facilitate the exchange of information and application of best practices to client solutions. Freely shares expertise and knowledge with other project teams. oContributes to the successful delivery of solutions as it relates to their area of expertise. oMay leads teams by assigning and reviewing tasks. oServes as the technology mentor for practitioners within and across project teams. oMay monitor the performance of internal and external service providers and/or sub-contractors in order to ensure the awareness or requirements and adherence to project quality. oSupports the generation of systems software information technology policies, standards and procedures. oTakes responsibility for the integrity and delivery of the larger solution. entire large or major infrastructure solution area as designated in the project plan. o Keep abreast of information technology and applied research trends and developments and incorporate them into assignments where appropriate. You will be successful in this role if you have:
Key Qualifications oBachelor degree and a minimum of 8 years' experience in one or more technical disciplines, or equivalent experience. o Previous experience with supporting AAE client is preferred o Exposure to at least two industries and domains (working with vendors supporting product suite) o Interaction with mid-level client leadership (internal and external) o Contributing to multi-disciplined project teams to design, develop, deliver, and maintain technical solutions that meet client requirements. o Knowledge and proficiency in solution implementation techniques within their area of expertise o Experience in at least two project related roles such as implementer, integrator, test analyst, system administrator, tool specialist, support engineer, team leader or architect Ability to work in a team oriented environment o Industry certifications in their area of expertise
Salary Range:
$100K -- $150K
Minimum Qualification
Technical Support, System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
Primarily billable/direct client chargeable employees are to be placed in this role. Works within and across practices and organizations to provide leading-edge technology or application solutions that result in profitable revenue growth for Unisys, where the focus is on development and delivery. Develops, implements and supports integrated solutions for client engagements. Demonstrates specialist knowledge in one or more products, application administration or technology and uses this knowledge to generate profitable revenue growth for Unisys. Takes responsibility for the complete integrity of a solution. Interfaces with the client's IT managers and users on technical issues. Constructs, installs, and implements products or complex technology or application solutions for a unit or organization. Provides maintenance and technical support on services/products solutions, utilizing current and emerging technologies. Applies industry or domain knowledge to deliver solution recommendations. Constructs solutions for integration projects that involve multiple systems. Integrates solutions from one or more areas of specialization into existing client environments. May provide sales and/or proposal support as requested, prepares packaged presentations, and conducts demonstrations. Identifies ways in which new products and/or modifications or enhancements to current products can be successfully implemented. Key Responsibilities o Recognized within project teams as an expert in technology/SME disciplines and supports implementation decisions. o Supports the development of solutions and estimates that are correct, viable, and accurate for technology projects. o Supports the development of designs of proposed solutions by leveraging current industry, technical knowledge and/or enterprise IT knowledge to identify and integrate components, products, and tools in support of new business development. Service Delivery:
oDemonstrates in-depth knowledge and leadership in at least one IT disciplines to include knowledge of industry standard, trends, and products. Applies this this knowledge to support the design/delivery of innovative solutions that meet customer requirements. oInterfaces and communicates with mid-level client leadership that may include technical presentations, in their area of expertise. oDemonstrates proficiency and leadership in solution architecture, design, development, test, configuration, deployment, and maintenance as it relates to their area of expertise (e.g., software, infrastructure, training). oReviews solution artifacts and plans. oEstablishes and maintains productive working relationships with Unisys third party companies and other project teams to facilitate the exchange of information and application of best practices to client solutions. Freely shares expertise and knowledge with other project teams. oContributes to the successful delivery of solutions as it relates to their area of expertise. oMay leads teams by assigning and reviewing tasks. oServes as the technology mentor for practitioners within and across project teams. oMay monitor the performance of internal and external service providers and/or sub-contractors in order to ensure the awareness or requirements and adherence to project quality. oSupports the generation of systems software information technology policies, standards and procedures. oTakes responsibility for the integrity and delivery of the larger solution. entire large or major infrastructure solution area as designated in the project plan. o Keep abreast of information technology and applied research trends and developments and incorporate them into assignments where appropriate. You will be successful in this role if you have:
Key Qualifications oBachelor degree and a minimum of 8 years' experience in one or more technical disciplines, or equivalent experience. o Previous experience with supporting AAE client is preferred o Exposure to at least two industries and domains (working with vendors supporting product suite) o Interaction with mid-level client leadership (internal and external) o Contributing to multi-disciplined project teams to design, develop, deliver, and maintain technical solutions that meet client requirements. o Knowledge and proficiency in solution implementation techniques within their area of expertise o Experience in at least two project related roles such as implementer, integrator, test analyst, system administrator, tool specialist, support engineer, team leader or architect Ability to work in a team oriented environment o Industry certifications in their area of expertise
Salary Range:
$100K -- $150K
Minimum Qualification
Technical Support, System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
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